Learn to recognise the importance of soft skills and how you can improve skills in yourself and your organisation.
The phrase ‘soft skills’ incorporates a wide variety of personality traits, communication and people skills, social attitudes and emotional intelligence. These qualities (also known as ‘core skills’) are increasingly important for success in the workplace – and not just for those in leadership positions. Everyone can benefit from some focused training and development to help them realise their full potential. With these courses on OpenLearn, from The Open University, you can study to enhance your soft skills right now.